Frequently Asked Questions

 
 

What is your shipping Policy? 

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.   

^ We stock some popular sizes, produced much more quickly.  

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.   

Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

HOW MUCH DOES THE SHIPPING COST? 

The shipping price is calculated based on weight coefficient of each item. 

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. If you prefer a different shipping method, please contact me.

*I offer FREE shipping on Originals if shipped anywhere in state of Pennsylvania and ONLY ship Originals within the United States.

WHEN WILL I RECEIVE MY ORDER? 

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

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What is your Policy on Returns/Exchanges/Refunds?

Before you place the order, make sure to have taken full advantage of the great visualization tools my website has to offer. Use the LIVE PREVIEW tool from your mobile device and stand 10 feet / 3 meters from the wall in your home you intend the piece for. This gives you a great idea of what it feels like in your own space and you can easily change sizes to determine the best size art for your space. You can also use the WALL PREVIEW tool on each product page to see how my art looks against certain wall colors. . . from the palette picker choose the color that represents your own wall and see how the overall color theme works together with my artwork. 

However, if you are not happy with what you receive, I offer a 7-Day Satisfaction Guarantee on all ORIGINALS & Prints up to 24" x 24" in size or a 24" x 30". (If you plan on ordering a larger size than these and feel like you need to see it in person before ordering then please email me at niki@blueabstractart.com to order a sample.)  This means that from when you have received the artwork give yourself some days to live with it, and if you find out this is not the piece for you; get in touch with me and we will set up a return with a full refund minus the shipping charges*. Ship it back to me, insured, and in the same condition you received it in. Keep the original packaging in case you need to return it.  

DAMAGED ART PRINTS are custom printed on demand and they do guarantee the print quality so if it ever happens to be damaged in transit it can get redone at no extra charge. In that case send me a picture of the damaged product and packaging to niki@blueabstractart.com so that I can have it replaced.

CAN I CANCEL MY ORDER? 

Unless your order has already gone into production you can cancel it. Please contact niki@blueabstractart.com as soon as possible if you need to cancel your order. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

HOW DO I RETURN MY PACKAGE? 

For a refund or replacement, please email niki@blueabstractart.com

WHO TO CONTACT? 

You can reach out at any time by email at niki@blueabstractart.com 

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How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow us on our social media pages as we are constantly posting about new work! 


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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